Propaganda, Edward Bernays, 1928 - ch 11
CHAPTER XI
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THE MECHANICS OF PROPAGANDA
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THE media by which special pleaders transmit their messages to
the public through propaganda include all the means by which people
to-day transmit their ideas to one another. There is no means of human
communication which may not also be a means of deliberate propaganda,
because propaganda is simply the establishing of reciprocal
understanding between an individual and a group.
The important point to the propagandist is that the relative
value of the various instruments of propaganda, and their relation to
the masses, are constantly changing. If he is to get full reach for
his message he must take advantage of these shifts of value the
instant they occur. Fifty years ago, the public meeting was a
propaganda instrument par excellence. To-day it is difficult to get
more than a handful of people to attend a public meeting unless
extraordinary attractions are part of the program. The automobile
takes them away from home, the radio keeps them in the home, the
successive daily editions of the newspaper bring information to them
in office or subway, and also they are sick of the ballyhoo of the
rally.
Instead there are numerous other media of communication, some
new, others old but so transformed that they have become virtually
new. The newspaper, of course, remains always a primary medium for the
transmission of opinions and ideas--in other words, for propaganda.
It was not many years ago that newspaper editors resented what
they called "the use of the news columns for propaganda purposes."
Some editors would even kill a good story if they imagined its
publication might benefit any one. This point of view is now largely
abandoned. To-day the leading editorial offices take the view that the
real criterion governing the publication or non-publication of matter
which comes to the desk is its news value. The newspaper cannot
assume, nor is it its function to assume, the responsibility of
guaranteeing that what it publishes will not work out to somebody's
interest. There is hardly a single item in any daily paper, the
publication of which does not, or might not, profit or injure
somebody. That is the nature of news. What the newspaper does strive
for is that the news which it publishes shall be accurate, and (since
it must select from the mass of news material available) that it shall
be of interest and importance to large groups of its readers.
In its editorial columns the newspaper is a personality,
commenting upon things and events from its individual point of view.
But in its news columns the typical modern American newspaper attempts
to reproduce, with due regard to news interest, the outstanding events
and opinions of the day.
It does not ask whether a given item is propaganda or not. What
is important is that it be news. And in the selection of news the
editor is usually entirely independent. In the New York Times--to take
an outstanding example--news is printed because of its news value and
for no other reason. The Times editors determine with complete
independence what is and what is not news. They brook no censorship.
They are not influenced by any external pressure nor swayed by any
values of expediency or opportunism. The conscientious editor on every
newspaper realizes that his obligation to the public is news. The fact
of its accomplishment makes it news.
If the public relations counsel can breathe the breath of life
into an idea and make it take its place among other ideas and events,
it will receive the public attention it merits. There can be no
question of his "contaminating news at its source." He creates some of
the day's events, which must compete in the editorial office with
other events. Often the events which he creates may be specially
acceptable to a newspaper's public and he may create them with that
public in mind.
If important things of life to-day consist of transatlantic
radiophone talks arranged by commercial telephone companies; if they
consist of inventions that will be commercially advantageous to the
men who market them; if they consist of Henry Fords with epoch-making
cars--then all this is news. The so-called flow of propaganda into the
newspaper offices of the country may, simply at the editor's
discretion, find its way to the waste basket.
The source of the news offered to the editor should always be
clearly stated and the facts accurately presented.
The situation of the magazines at the present moment, from the
propagandist's point of view, is different from that of the daily
newspapers. The average magazine assumes no obligation, as the
newspaper does, to reflect the current news. It selects its material
deliberately, in accordance with a continuous policy. It is not, like
the newspaper, an organ of public opinion, but tends rather to become
a propagandist organ, propagandizing for a particular idea, whether it
be good housekeeping, or smart apparel, or beauty in home decoration,
or debunking public opinion, or general enlightenment or liberalism or
amusement. One magazine may aim to sell health; another, English
gardens; another, fashionable men's wear; another, Nietzschean
philosophy.
In all departments in which the various magazines specialize,
the public relations counsel may play an important part. For he may,
because of his client's interest, assist them to create the events
which further their propaganda. A bank, in order to emphasize the
importance of its women's department, may arrange to supply a leading
women's magazine with a series of articles and advice on investments
written by the woman expert in charge of this department. The women's
magazine in turn will utilize this new feature as a means of building
additional prestige and circulation.
The lecture, once a powerful means of influencing public
opinion, has changed its value. The lecture itself may be only a
symbol, a ceremony; its importance, for propaganda purposes, lies in
the fact that it was delivered. Professor So-and-So, expounding an
epoch-making invention, may speak to five hundred persons, or only
fifty. His lecture, if it is important, will be broadcast; reports of
it will appear in the newspapers; discussion will be stimulated. The
real value of the lecture, from the propaganda point of view, is in
its repercussion to the general public.
The radio is at present one of the most important tools of the
propagandist. Its future development is uncertain.
It may compete with the newspaper as an advertising medium. Its
ability to reach millions of persons simultaneously naturally appeals
to the advertiser. And since the average advertiser has a limited
appropriation for advertising, money spent on the radio will tend to
be withdrawn from the newspaper.
To what extent is the publisher alive to this new phenomenon? It
is bound to come close to American journalism and publishing.
Newspapers have recognized the advertising potentialities of the
companies that manufacture radio apparatus, and of radio stores, large
and small; and newspapers have accorded to the radio in their news and
feature columns an importance relative to the increasing attention
given by the public to radio. At the same time, certain newspapers
have bought radio stations and linked them up with their news and
entertainment distribution facilities, supplying these two features
over the air to the public.
It is possible that newspaper chains will sell schedules of
advertising space on the air and on paper. Newspaper chains will
possibly contract with advertisers for circulation on paper and over
the air. There are, at present, publishers who sell space in the air
and in their columns, but they regard the two as separate ventures.
Large groups, political, racial, sectarian, economic or
professional, are tending to control stations to propagandize their
points of view. Or is it conceivable that America may adopt the
English licensing system under which the listener, instead of the
advertiser, pays?
Whether the present system is changed, the advertiser--and
propagandist--must necessarily adapt himself to it. Whether, in the
future, air space will be sold openly as such, or whether the message
will reach the public in the form of straight entertainment and news,
or as special programs for particular groups, the propagandist must be
prepared to meet the conditions and utilize them.
The American motion picture is the greatest unconscious carrier
of propaganda in the world to-day. It is a great distributor for ideas
and opinions.
The motion picture can standardize the ideas and habits of a
nation. Because pictures are made to meet market demands, they
reflect, emphasize and even exaggerate broad popular tendencies,
rather than stimulate new ideas and opinions. The motion picture
avails itself only of ideas and facts which are in vogue. As the
newspaper seeks to purvey news, it seeks to purvey entertainment.
Another instrument of propaganda is the personality. Has the
device of the exploited personality been pushed too far? President
Coolidge photographed on his vacation in full Indian regalia in
company with full-blooded chiefs, was the climax of a greatly
over-reported vacation. Obviously a public personality can be made
absurd by misuse of the very mechanism which helped create it.
Yet the vivid dramatization of personality will always remain
one of the functions of the public relations counsel. The public
instinctively demands a personality to typify a conspicuous
corporation or enterprise.
There is a story that a great financier discharged a partner
because he had divorced his wife.
"But what," asked the partner, "have my private affairs to do
with the banking business?"
"If you are not capable of managing your own wife," was the
reply, "the people will certainly believe that you are not capable of
managing their money."
The propagandist must treat personality as he would treat any
other objective fact within his province.
A personality may create circumstances, as Lindbergh created
good will between the United States and Mexico. Events may create a
personality, as the Cuban War created the political figure of
Roosevelt. It is often difficult to say which creates the other. Once
a public figure has decided what ends he wishes to achieve, he must
regard himself objectively and present an outward picture of himself
which is consistent with his real character and his aims.
There are a multitude of other avenues of approach to the public
mind, some old, some new as television. No attempt will be made to
discuss each one separately. The school may disseminate information
concerning scientific facts. The fact that a commercial concern may
eventually profit from a widespread understanding of its activities
because of this does not condemn the dissemination of such
information, provided that the subject merits study on the part of the
students. If a baking corporation contributes pictures and charts to a
school, to show how bread is made, these propaganda activities, if
they are accurate and candid, are in no way reprehensible, provided
the school authorities accept or reject such offers carefully on their
educational merits.
It may be that a new product will be announced to the public by
means of a motion picture of a parade taking place a thousand miles
away. Or the manufacturer of a new jitney airplane may personally
appear and speak in a million homes through radio and television. The
man who would most effectively transmit his message to the public must
be alert to make use of all the means of propaganda.
Undoubtedly the public is becoming aware of the methods which
are being used to mold its opinions and habits. If the public is
better informed about the processes of its own life, it will be so
much the more receptive to reasonable appeals to its own interests. No
matter how sophisticated, how cynical the public may become about
publicity methods, it must respond to the basic appeals, because it
will always need food, crave amusement, long for beauty, respond to
leadership.
If the public becomes more intelligent in its commercial
demands, commercial firms will meet the new standards. If it becomes
weary of the old methods used to persuade it to accept a given idea or
commodity, its leaders will present their appeals more intelligently.
Propaganda will never die out. Intelligent men must realize that
propaganda is the modern instrument by which they can fight for
productive ends and help to bring order out of chaos.
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